Our cancellation policy is designed to account for weather and unforeseen circumstances:

• Deposit (20%): Non-refundable.
• Onsite Fee (20%): Refundable if we cancel due to weather prior to arriving on site. If we set up onsite, the fee is non-refundable.
• Final Payment (60%): Refundable if the show is cancelled due to unforeseen or unexpected conditions after setup.

For detailed terms, refer to your booking agreement or contact us for clarification. We strive to be fair while ensuring every effort is made to deliver your show.

Our drones are designed to fly in challenging conditions—up to 45 km/h winds and light rain, which is often enough to make guests uncomfortable outdoors.

We monitor the weather closely and will contact you a few days before the event if conditions look problematic. If we need to cancel before setting up, onsite fees are refundable. However, if weather worsens unexpectedly after setup, cancellation terms apply. For full terms, contact us to discuss your event.

Many venues have general bans on drones due to safety and disturbance concerns. However, we often work with venues to address these worries by clearly explaining our robust safety protocols and professional operations. This approach has enabled us to perform drone shows at locations that initially had restrictions, including sensitive heritage sites.

For instance, we successfully flew 100 drones at Scarborough Castle, an English Heritage property, by securing the necessary permissions and creating a spectacular display near a listed monument. Let’s explore what’s possible at your venue!

Flying drones near airports or in “No Fly Zones” requires special authorisation, but it is possible with the right procedures and safety measures. At FlightShows, we have experience securing permission to fly near active runways by coordinating with airspace users and adhering to strict safety protocols

To learn more about flying drone shows near airports, check out our blog post: Can you fly drone shows near an airport?

Rest assured, we specialise in making the seemingly impossible possible! Send us the name of your venue and we will check it out for you, completely obligation-free.